Privacy Policy

We are mindful of the trust you place in us, as well as our responsibility with regard to the protection of the personal data you provide to us. This is why we have drafted this Policy. It is intended to inform you of the types of information we collect when you use our Site, for what purposes, and how we use this data in order to better meet your expectations.

For any questions, you may contact us at the following email address: info@nessell.ch

LAST REVISED: 11 April 2026

1. CONTROLLER

Nessell SA, Rue Peillonnex 37, CH – 1225 Chêne-Bourg, Geneva – Switzerland, is responsible for the personal data you provide to us. The terms "Nessell Immobilier," "we," or "our" as used herein refer to Nessell SA. In accordance with the new Swiss Federal Act on Data Protection (nFADP), which entered into force on 1 September 2023, and, where applicable, the General Data Protection Regulation (GDPR) of the European Union, Nessell SA is the "data controller."
This privacy policy covers the processing of your personal data that we collect via the website www.nessell.ch (hereinafter the "Website").

2. WHAT PERSONAL DATA DO WE COLLECT AND HOW?

2.1 What personal data?

We collect personal data in two ways:

✓ Data you freely choose to provide us: first name, last name, email address, postal address, phone number, as well as information regarding your properties, transactions, and your real estate profile…

✓ Data we collect automatically when you use our Site: personal data may also include unique digital identifiers such as your computer's IP address, as well as cookies.

Facebook Pixel:

This website uses the Facebook pixel of the Facebook social network. When the website is visited, the Facebook pixel establishes a connection between the user's browser and the Facebook server. This allows Facebook to associate the visit to the website with the user's account. We draw your attention to the fact that Nessell Immobilier has no knowledge of the content of the data transmitted or of its use by Facebook. This data may be transferred to the United States, outside Swiss territory and the European Union.

2.2 How?

We collect your personal data when you contact us by email, telephone, or live chat, when you fill out a contact form on our website, or by any other means.

3. WHY IS IT COLLECTED?

We use your personal data for the following purposes, on the legal bases indicated:

✓ Customer service: responding to your requests (requests for information, viewings, appointments…)
Legal basis: performance of a contract — providing you with the service you requested.

✓ Business relationship: managing our business relationship.
Legal basis: performance of a contract — providing you with the service you requested.

✓ Marketing and commercial communication: sending you marketing messages and commercial communications (news about our services, new properties…).
Legal basis: consent and/or legitimate interest — providing you with relevant content.

✓ Events: managing your participation in events.
Legal basis: legitimate interest — organizing the event.

✓ Contests: managing your participation in our contests.
Legal basis: performance of the contract you entered into with us — acceptance of the contest rules.

✓ Quality: monitoring quality and the continuous improvement of our products and services, in particular through the use of data analysis technologies.
Legal basis: legitimate interest — improving our products and services.

✓ Improving customer experience: monitoring our activities for the purpose of continuous improvement.
Legal basis: legitimate interest — measuring the performance of our business and improving our products and services.

✓ Personalization (offline and online): offering you personalized products and services.
Legal basis: consent and/or legitimate interest — providing you with relevant offers.

✓ Legal reasons: we will also disclose your personal data to third parties where required by applicable law, in response to legal proceedings, in response to a request from a competent law enforcement authority, to protect our rights, our privacy, our security, our property or the public, or to enforce the terms of any agreement or the conditions of our website.
Legal basis: legal obligations and legitimate interests.

4. WHO CAN ACCESS YOUR PERSONAL DATA?

We may use service providers and partners who will process all or part of your data, to the extent necessary for the performance of the tasks entrusted to them (for example, for the hosting of our website).
Under no circumstances will data collected by Nessell Immobilier be transferred or sold to third parties.
Your personal data is only transmitted or disclosed to third parties where necessary to achieve the purposes for which you freely provided it to us.

Some of our service providers may be located outside Switzerland or the European Union (in particular in the United States). In such cases, we ensure that appropriate safeguards are put in place to protect your data, in accordance with the nFADP and the GDPR.

5. HOW LONG IS YOUR PERSONAL DATA RETAINED?

We retain your personal data for as long as necessary to fulfill the purpose for which we hold it, in order to meet your needs or fulfill our legal obligations.
To determine the retention period of your data, we rely in particular on the following criteria:

✓ The time needed to process your request;

✓ Your interest in our commercial and marketing messages;

✓ Our legal or regulatory obligations;

✓ The need to retain a certain history of your interactions with us, for the proper management of our business relationship;

✓ If cookies are installed on your computer, we keep your data only for as long as necessary to achieve their purpose.

Beyond this period, your personal data is deleted from our systems.

6. WHAT ARE YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA AND HOW CAN YOU EXERCISE THEM?

Nessell Immobilier respects your right to privacy: it is essential that you retain control over your personal data. You have the following rights:

✓ A right of access: you may request a copy of the personal information stored and processed.

✓ A right of rectification: you have the right to ask us to update, correct any inaccurate personal data, or complete any incomplete personal data.

✓ A right to erasure / right to be forgotten: in certain cases, you may request the deletion of one or more items of personal information. This right may be limited in light of our contractual or legal obligations.

✓ A right to data portability: you have the right to receive the personal data you have provided to us in a structured, commonly used, machine-readable format, and to transfer it to another database.

✓ A right to object to commercial prospecting: you may unsubscribe from or object to receiving our commercial prospecting or marketing messages. Simply click the "unsubscribe" link in any email we send you.

✓ The right to restriction of processing: you have the right to request that we restrict the processing we carry out on data concerning you. We may retain your personal data but not use or process it. This right applies in the specific circumstances provided for by the nFADP and the General Data Protection Regulation.

✓ The right to disable cookies: you may disable cookies. Internet browsers are generally set by default to accept cookies, but you can easily change this in your browser settings.

✓ The right to lodge a complaint: if you believe that the processing of your personal data does not comply with applicable legislation, you have the right to lodge a complaint with the competent supervisory authority, namely, in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC — www.edoeb.admin.ch) or, where applicable, the competent authority of your country of residence within the European Union.

To exercise any of your rights, you may contact us directly.

7. HOW CAN YOU CONTACT US?

If you have any questions about how we process your personal data, you may contact us through one of the following options:

✓ Send an email to the following address: info@nessell.ch

✓ Write to the following postal address: Nessell SA, Rue Peillonnex 37 – 1225 Chêne-Bourg, Switzerland

This translation is provided for information purposes only; the French version prevails.